Explore My Work History
Experience
Sept. 2024 - Present
System Tester Senior
Arkansas Blue Cross Blue Shield
Little Rock, AR
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Planned, designed, and executed comprehensive system tests, including integration, regression, performance and end-to-end testing across multiple platforms.
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Developed and maintain detailed test plans, test cases, and test scripts based on system requirements and user stories.
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Identified, documented, and tracked software defects using Azure DevOps.
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Collaborated with cross-functional teams to resolve issues and improve product quality.
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Provided guidance and mentorship to junior testers and QA team members.
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Planned, developed, and implemented test automation scripts using Copado Robotic Testing.
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Participated in Agile ceremonies including sprint planning, reviews, and retrospectives.
Feb. 2023 - Sept. 2024
Business Analyst
Arkansas Blue Cross Blue Shield
Little Rock, AR
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Collaborated across internal departments to ensure seamless testing and optimal system functionality.
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Conducted data collection and audits, conducted root cause analysis, and devised forward-looking solutions to meet evolving business needs.
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Developed comprehensive test plans, scripts, and test cases to meticulously validate systems, document errors, changes, and enhancements, ensuring uninterrupted system performance.
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Led the conceptualization and planning of new projects and initiatives, liaising with management to define project scope, objectives, timelines, and resource requirements for successful implementation.
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Maintained thorough documentation of existing business processes and formulated training materials and presentations to ensure organizational alignment.
Jun. 2021 - Feb. 2023
System Tester
Arkansas Blue Cross Blue Shield
Little Rock, AR
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Analyzed user stories, use cases, and requirements to ensure validity and feasibility for testing.
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Executed comprehensive testing at various levels (system, regression, and integration) within Salesforce.
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Collaborated effectively with cross-functional teams to relay pertinent information and ensure seamless coordination.
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Detected and meticulously tracked software defects and inconsistencies, contributing to the enhancement of product quality.
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Offered timely and practical solutions to address identified issues, facilitating smoother testing processes.
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Provided essential support and thoroughly documented testing procedures and outcomes for future reference.
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Operated within the Agile product lifecycle framework, ensuring alignment with project timelines and goals.
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Enforced adherence to SCRUM methodologies within the testing team, promoting efficiency and transparency in workflow management.
Education
2018-2021
University of Arkansas at Little Rock
Bachelor of Science
Little Rock, AR
I graduated from the University of Arkansas at Little Rock in 2021 with a BS in Information Science. For my capstone project, I received an "Outstanding Entrepreneurship Project" award that was recognized by the Donaghey College of Science, Technology, Engineering and Math.
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GPA: 3.8
2010 - 2014
University of Arkansas at Little Rock
Bachelor of Arts
Little Rock, AR
I graduated from the University of Arkansas at Little Rock in 2014 with a BA in Anthropology. During my time there, I was accepted into several honor societies and graduated on the Dean's List.
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GPA: 3.46
Professional Skillset
System & Regression Testing
Test Automation
Data Analysis
Problem Solving
Agile Methodologies
Cross-Functional Collaboration
Technical Documentation
Business Process Improvement
Languages
English (native)
Certificates
Copado Robotic Testing Certified
